Camera not working on High Sierra Macbook Pro

  • 11
  • Problem
  • Updated 10 months ago
  • Solved
New macbook pro, when starting a meeting the camera view just has a swirling timer. Camera works fine on other apps. Please help!
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Simon Costanzo

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Posted 1 year ago

  • 11
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Lee Snyder, Official Rep

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Official Response
The problem with the camera not working on Mac OS High Sierra is a known issue that our engineers have identified. 

If you run into this issue, please check that your BlueJeans App is the most up to date version. The fixed was rolled out in one of the previous updates.

You can check for updates here:

If this does not resolve your issue, please reach out to Support immediately.

Lee - BlueJeans Support