Bring back meeting mute button.

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  • Idea
  • Updated 3 years ago
With the new interface, the mute button for the entire meeting has been removed.  This was a feature that our organization used on a regular basis and have had complaints from other users as well about it being gone.  
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Christopher Rouge

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  • confused

Posted 3 years ago

  • 2
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Radhika@BJsupport, Official Rep

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Christopher,

Could you please let us know if you are referring to " Mute all" option used by moderator or speaker mute button.

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Christopher Rouge

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When clicking on the speaker icon pointed out in the attached image, all audio was muted for just the local user and all audio for other participants was not affected.  This feature was available to anyone that had joined the meeting.
 
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Radhika@BJsupport, Official Rep

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Thank you for  the screenshot. Yes speaker button is not available with new interface. participant need to use native system speaker volume controls to mute the audio output for meetings.
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Christopher Rouge

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What if the reason they need to mute the audio for the BlueJeans meeting is they need to listening to some other sort of audio on their native system?

Do you have a reason as to why this feature was removed?
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Radhika@BJsupport, Official Rep

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In windows machines we get option to mute only a specific application as attached without affecting audio output from other applications.

We have also noticed our development team with this feedback and raised a internal feature request for new UI.

At this time I do not have reason why this option was removed.

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Christopher Rouge

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Thank you for letting the Dev team know about this feedback.  

I understand that works on a PC but a large portion of your user base is using this application on a MAC and doesn't have this option.  Would love to see it's swift return!