Bluesjeans content sharing following the hangouts model

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  • Updated 3 years ago
I'm new to bluejeans and just tried to use the content sharing for the first time. I've noticed that this follows the hangouts pattern, which from a UX perspective has a few pitfalls that can lead to errors in sharing unintended windows. The sharing takes a window rather than app approach. In fact, I can not find a way to share an application in general, then whichever window from that app is put in focus becomes the one being shared (webex approach). Would love for the selection window to be split into two options 1) pick and app to share or 2) pick a window (at least put the app name under the window name for affordance as the screen imgs are too small and can not be resized).
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Kris Fuston

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Posted 3 years ago

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Craig Ernst, Champion

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I don't use hangouts. When you refer to Window, are you referring to a single window within an application? For example you have three different windows open of Firefox and you only want to share a particular one of those instead of anything for that whole app?
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Kris Fuston

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yes, a window is basically a child of the app, in the case of a browser, the tab is even a more specific child and would be what you are share in bluejeans (i could be wrong, will have to test, might just be the window but uses the tab name), but I'd like the ability to share firefox as a whole and whatever window>tab is on focus, then that would be what is sharing.
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Craig Ernst, Champion

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From my experience you have the ability to share just a single application and it will show whatever window you're currently using, even if you switch between windows and tabs within the application. So I think it does what you already want. I tested this in the web browsers and dedicated Blue Jeans app.

I always do like more options in products so long as they don't confuse or complicate things for end users who are not power users. So having the ability to be a little more granular within an app would be nice in some instances.
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Kris Fuston

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just adding the parent app name for the window would be great without adding bloat
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Craig Ernst, Champion

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Mine just says Firefox as an example, or Word, in the selection screen. Are you seeing something more?
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Kathryn_Moderator

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I would agree with Craig, that Bluejeans already provides an option to share the entire screen (all displayed windows), or just an application only.  When you click on "content sharing" there is a question to which you must respond, which asks what you would like to share?  If an application is open, it will be included in the list of applications which you can share at that time.
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Kris Fuston

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so I tested a little, the two bottom left are from sketch app, and it only shows window name (i did notice with an app that has a main window it does use the app name for that). This is where I'm saying it would also be nice under Untitled to also say what the parent app is. Is this window what you were referring to as the question? Also clear separation between entire screen option (currently just another thumbnail at the start of the list) and the specific app windows would be nice. I've observed users confusion using hangouts (same ui as bj for screen above) in the past. Just something to maybe flag and watch in usability.
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Radhika@BJsupport, Official Rep

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Hi Kris,

Did you try screenshare on different browsers or over bluejeans app. Looks like screen share was performed by joining meeting over chrome browser ( which is using WebRTC technology as like hangouts)