BlueJeans with lifesize endpoints

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  • Updated 1 year ago

We are using in our current solution a Bluejeans cloud with LifSize endpoints the scenario to dial is that we dial bjn.vc and then we type the meeting id to join the call

The question is their any way to eliminate these steps and concatenate it to one step like dialing bjn.vc#meeting id  or just the meeting id and the lifesize icon have a configuration whenever we dial video it dial bjn.vc in the backed and all the user needs to do is just type the meeting id 
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Amr Elsheikh

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Posted 1 year ago

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Mark Strassman

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You can add the meeting ID and passcode in the URI string:

From a Polycom, Cisco/Tandberg, LifeSize and Mirial/ClearSea endpoint you can dial directly into a BlueJeans meeting using the following format: .@199.48.152.152 for example, if the meeting ID is 12345 and the passcode is 1111 the URI string will look like this 12345.1111@199.48.152.152

Should your meeting not contain a passcode then simply dial @199.48.152.152 e.g. 12345@199.48.152.152
(Edited)
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Lee Snyder, Official Rep

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Hello Amr,

There are options that you could do to create a speed dial into the SIP address. Another option is what Tedd mentioned below called Relay. Relay is a tool that will allow a one-touch to join option. You can view more details on Relay here:
Let me know if you have any additional questions or concerns!

Regards,
Lee - BlueJeans Support
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Ben Hutchison, Official Rep

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Hi Amr,

Relay is great, although I am biased. But if you want to dial a meeting ID and passcode from the Lifesize without using Relay, you're going to need to install a VCS or other SIP proxy/H.323 gateway and configure it to do dial string transformations to convert whatever the user dials into a BlueJeans dial string.

Speaking from experience setting up both Relay and VCS, Relay is easier.

Ben
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Amr Elsheikh

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Hello Ben,

If you got any resources or documents on VCS or SIP proxy/H.323 gateway i would be very thankful 
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Ben Hutchison, Official Rep

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Hi Amr,

I was able to get this to work with the following VCS configuration.

I will admit that I am not a VCS expert and I do not have a CCIE, so this may not be the most optimal configuration to solve this problem.

Zone (Configuration > Zones > Zones)
  • Name: bjn.vc
  • Type: DNS
Dial Plan Configuration (Configuration > Dial plan > Configuration)
  • Calls to unknown IP addresses: Indirect
  • I think I only needed Indirect because my Lifesize was addressing the VCS by IP instead of by hostname
Search Rule (Configuration > Dial plan > Search rules)
  • Protocol: SIP
  • Mode: Alias pattern match
  • Pattern type: Regex
  • Pattern string:
    ^(?:sip:)?(\d{5,}(?:\.\d{4,})?)@10\.4\.7\.99;?.*
  • Note that the pattern string contains the IP address of my VCS (10.4.7.99), which the Lifesize appends when the user doesn't supply a host in a URI. Your address will be different, so use Search History to figure out what dial strings to match.
  • Pattern behavior: Replace
  • Replace string:
    \1@bjn.vc
  • Target: bjn.vc
I registered a Lifesize Icon 400 (3.4.0) to the VCS as both a registrar and a proxy.

I used the Lifesize web interface to dial into my BlueJeans meeting with a dial string like 11111.2222 (where 11111 is the meeting ID and 2222 is the passcode). To join without a passcode, you can just dial 11111 instead. It successfully joined the meeting without the IVR prompting me for the meeting ID.

If you want the user to join with a dial string that is different from 11111.2222, you can modify the regular expression as much as you want, as long as it matches the URI sent by the endpoint. For example, you could have a prefix for BlueJeans meetings.

If you run into trouble with the configuration, the VCS has two very useful diagnostic tools:
  • Search History (Status > Search history) shows you the dial string that the Lifesize actually sent to the VCS
  • Locate (Maintenance > Tools > Locate) allows you to run your own dial string search and make sure your regex matches and the right zone is being selected.
I hope this helps,
Ben
(Edited)
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Amr Elsheikh

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Ben ,

Thanks a lot this is really very helpful i appreciate it so much 
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Tedd Fox, Official Rep

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Have you looked into BlueJeans Relay?  It takes an hour or so to implement, but after you do, the users have the easiest join experience.  

With Relay implemented, all the user has to do is schedule the meeting, invite the room, and anywhere in the invite have a bluejeans meeting link.  Then, when the user walks into the room, they see the meeting on the lifesize touch panel (or pair our Rooms iPad app with the room), and they just tap the meeting and they join.  Simple one-button to push. no meeting ID's to enter or worry about. 
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Amr Elsheikh

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am working on parallel solution but the issue with relay that am getting the below error 

Unable to retrieve details from calendar server for ID Calendar ID not found, or API access not granted

Error Code:
187263818


Error Name:
CalendarServerException


Message:
Calendar ID not found, or API access not granted


do you have an idea what may be the problem 
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Tedd Fox, Official Rep

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It looks like the calendar rights are not provisioned correctly.  Call our support and they can get you up and running in no time. 
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Jon Fairman

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Speaking from experience using BlueJeans Relay at our company, I can say it's amazing and definitely the best solution if you're able to use it.