BlueJeans updates in month of December

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  • Updated 9 months ago
Two important updates that could impact your meetings in the month of December. 

BlueJeans Desktop App Security Update - December 15, 2017

BlueJeans is committed to providing a secure and reliable service to our customers by employing a wide range of security management practices. With that in mind, we have updated the BlueJeans Desktop App with new enhancements to ensure the continued security of users on our platform. Version 1.32 of the Desktop App will be released on December 15, 2017. 

What this means for you and your users:
  •  Users who have installed the BlueJeans App themselves OR have had the BlueJeans App pushed out to them using the user.msi, will be prompted to update their app upon joining their meetings starting on December 15. No admin action is required in this scenario, and we highly recommend users select “upgrade” to mitigate their security risk.
  •  Users who have had the BlueJeans App pushed to them using the admin.msi will not get a prompt to upgrade. We encourage you to push the latest admin.msi version to them which can be found here.
Austria Number Change - December 31, 2017

Due to new regulations in Austria, our current Austria number, +43.1.253.02157 will be decommissioned on December 31, 2017 and replaced with +43.7.202.28266. 

What this means for you and your users:
  • When joining a meeting, phone options will be updated on December 9th to include both the current and new Austria numbers with a disclaimer on the current Austria number noting that it will be decommissioned on December 31st, 2017.
  • If you have included the Austria number in your admin PSTN Numbers Preferences settings, you will need to remove the current Austria number and replace it with the new Austria number (+43.7.202.28266) before December 31st, 2017.
If you have any questions, please reach out to BlueJeans Support. BlueJeans is committed to delivering great end-to-end meeting experiences, and we encourage any questions or comments you may have. 

Thank you,

Radhika Chatur
BlueJeans Support team
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Radhika@BJsupport, Official Rep

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Posted 9 months ago

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