Audio only option on scheduling page: Shifting Culture from Audio to Video

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  • Idea
  • Updated 4 years ago
  • Planned
  • (Edited)
Had a request to add an option – ‘audio only meeting’ from the scheduling page. I know that people can join however they please, but some people freak out about VIDEO CONFERENCING I DON”T WANT TO BE ON VIDEO.

Just an option that would take away all of the other connectivity options, so as to not confuse people.

I know that you can add a message, and we have been advising people to either do that or add only themselves and edit the invite, but that is a bit of a kludge.
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Blake Gentner, Champion

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Posted 4 years ago

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VD, !Engineer!

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Hello Blake,

Thank you for writing onn BJN community. It can be a feature request. However, while joining the
Meeting users have an option to mute their video i.e mute their camera. That ways they can just do an audio Only call.

Regards
//VD
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Blake Gentner, Champion

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Thanks, Vikram. We are migrating (by semi-force) our users away from WebEx and PGI. There is years of ingrained process behind these, and some very difficult (read: impossible) views to change.

So if it was a feature (asking when you scheduled the meeting, Do you want A. Video B. Audio-only -- or some granularity like that) then people would be far more accepting and quicker to adopt.
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Brett Smith

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@Blake - Completely understand the cultural shift challenges going from traditional web/audio conferencing to a fully integrated video collab tool. I will let some other customers weigh in on their successful strategies migrating users to Blue Jeans from WebEx. 

For now, I can guarantee that the join flow will be updated to make it more user friendly. Upon joining a meeting, the user will select how they want to interact in the meeting (video, audio only w/ screen sharing, etc) and Blue Jeans will then set their devices to allow for that experience. 
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Blake Gentner, Champion

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Brett -- Join flow is a huge step in the right direction, has already been enabled on our enterprise with strong results, and I believe will be a huge help for the people that are migrating from WebEx. Our issue is the people that are moving from audio only like PGI or such -- they aren't familiar with the web console process, complain about 'needless complexity', and while we have an enterprise wide agreement, there is no 'mandate' capability from central authority (higher ed) so people can and will push back with extreme prejudice.

In any case, thank you for providing a solution that works incredibly well, is easy to use and is something that provides real, tangible value to my end users without any administrative overhead on my part.
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Rob Nebiker

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Yes, our people have the same fear/reluctance to use bluejeans. They would use it if there was just an audio/screen share default option. I say option, that we would enable for those reluctant people. By default, we would continue to push for the video participation. But for the people resistant to change, it would allow them what they want, and allow IT to move to a single platform.