As an admin, can I see the recordings of all my licenses? If so, how?

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  • Updated 2 years ago
I would like to be able to see any recordings any of our users record.  Is that possible?
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Susan Reeves

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Posted 2 years ago

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Craig Ernst, Champion

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Hi Susan,

To my knowledge, the only place this is possible is if you have a subscription for Command Center Pro. If you do have that then you can go into Command Center, click on the navigation pull-down on the upper-left, click Users, click on the user, and then there should be a recordings tab along the left side.

Beyond that the user would have to change the setting of the recording to allow for Enterprise users to view, but then everyone provisioned with BJN access can see them.
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Mike Kerr, Official Rep

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Thank you Craig. That would be the solution for the Admin to view. Susan, you would be able to see the recording name, start time, length, size and number of file clips.