Anyone else seeing issues with 2.7.0.450 attempting to connect to Outlook 16.x on a Mac?

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  • Updated 3 months ago
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Just upgraded bluejeans earlier this week and I noticed outlook was unresponsive following the upgrade.  Latest version of outlook client on the Mac and have not made changes to it in over 2 weeks.  Removed the connection to my calendar in settings and that resolved the outlook responsiveness.  Now when attempting to reconnect to outlook, BJ causes outlook to spike CPU 100%+ until it times out with the message that outlook needs to be running in order to import your calendar. After bluejeans process times out, CPU for outlook returns to sub 1%.

I opened a ticket already, but wanted to see if anyone else is experiencing the same.
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Chad Haas

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Posted 3 months ago

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Lee Snyder, Official Rep

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Hello Chad,

It looks like we found some errors in the logs where the app is timing out attempting to pull the meetings from Outlook. I am currently investigating this with our engineering team and will update you as soon as I can.

Regards,
Lee - BlueJeans Support
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Chad Haas

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Any updates?