Anyone else experiencing audio issues almost every time you join a BlueJeans connection from a PC using both the BlueJeans App and WebRTC?

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  • Updated 2 months ago
Audio Issues/No Audio
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WITC LE

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Posted 2 months ago

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Crashtest

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We had some issues on one call, they were speech drop out and slow to refresh video but when I looked at BJ Command center I could see there was a lot of Jitter from the PC hosting the call between 200 and spikes to 500. I think this is the issue. 
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Radhika@BJsupport, Official Rep

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Hi WITC,

Thank you for posting your query. We have raised a support case 00521020 for investigating the cause for the reported audio issues. You will hear from support shortly.

Thank you,

Radhika Chatur
BlueJeans Support Team