Alternative IP Address for Dialing In

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  • Question
  • Updated 4 months ago
I was wondering if there is an alternative/backup IP address available that can be used to use to get connected to BlueJeans meetings when the BlueJeans Network is experiencing connection issues like the outage that occurred on July 11? 
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WITC LE

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Posted 4 months ago

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Radhika@BJsupport, Official Rep

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Hi WITC,

Thank you for posting your question. Currently we do not have back up IP address for dialing in from VC rooms. However we do have back up service to dial in into bluejeans meeting during service outage. We will be emailing you the details shortly.

Thank you,

Radhika Chatur
BlueJeans Support Team
(Edited)