Ability to stop receiving video from other participants

  • 2
  • Idea
  • Updated 3 months ago
It would be nice if you had the ability to turn off other meeting participants' video. My main use case is if I start experiencing bandwidth issues on my end, but would like to try to stay in the meeting, stopping the receipt of video could help. But occasionally I've had a reason to want to turn off just an individual's camera while still receiving others' video.
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Andrea Hoffer

  • 30 Points

Posted 2 years ago

  • 2
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Mackenzie BlueJeans, Official Rep

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Hey Andrea, 

Great question! This is halfway possible. There isn't currently a way to turn off the other videos just on your end for bandwidth saving purposes, but as a Moderator in a meeting, you can indeed mute the video for other attendees. 

We have a great article on our support site that goes over the in-meeting controls and shows how the muting features work. You can find it from the following link:
I hope this helps! Thanks for reaching out to our community and feel free to let us know if you have any other questions. 

Thank you, 

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Jaseem Abid

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The reply works only if you are a moderator, and is just honestly BS.
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Lee Snyder, Official Rep

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Hello Jaseem,

Participants also have the ability to turn on and off their camera in a meeting, the moderators only have the ability to turn it off.

We have a similar feature in our events platform that allows moderators to actually disable the audio and video. This is a widely asked for feature for meetings so I am happy to add your name to the list of users requesting this ability.

Please let me know if you have any questions or concerns and we appreciate your feedback!

Thank you,

Lee - BlueJeans Support
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Aaron Welsh

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Hi team,
Any progress on this feature?

I'd like to confirm that the desired feature is, as a participant, the ability to disable receiving video from other participants. And only receive audio.

In the main, this would be for when wanted to reduce data usage or bandwidth 
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Erin Pickle, Official Rep

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Hi Aaron!

We don't have an ETA yet for when that will be available, but I'll gladly update the feature request to include your name as well as your feedback.

Best regards,

Erin - BlueJeans Support
Photo of Sylvain Baubeau

Sylvain Baubeau

  • 66 Points
Hi. This would be a very useful feature. In some condition, I can not even hear and participate a meeting just because it's wasting bandwidth displaying the video of others just talking....

How difficult is it to implement such a feature ? Please listen to your users...
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Nick Maynard

  • 62 Points
Another request from me.  At my company we use BlueJeans a great deal, but also regularly hit bandwidth issues in our offices.  It'd be great to have a way to reduce the problem from a participant's POV.  @Aaron has the right of it.