Conversations

Conversations 1 - 20 of 49
Photo of Alan Rozendaal
Issue with Webcam showing me upside down
I've got a Lenovo thinkpad and when I enter the Video app everyone looks fine except me.  I'm shown upside down.  Does anyone else have t...
  • 2 me toos
  • 13 replies
  • Question
  • Acknowledged
Photo of Argus Security
Low Audio
I am using Bluejeans with Lenovo ideapad and the audio level is VERY low. All other apps are working fine , any idea how to fix this ? 
  • 2 me toos
  • 4 replies
  • Question
Photo of Larry Wayne Virden
how can i copy chat text to other application
During bluejeans session with engineers, they frequently have command lines they need us to copy and paste into a document or application...
  • 1 me too
  • 3 replies
  • Question
Photo of Andrea Hoffer
Ability to stop receiving video from other participants
It would be nice if you had the ability to turn off other meeting participants' video. My main use case is if I start experiencing bandwi...
  • 2 me toos
  • 6 replies
  • Idea
Photo of Manish Parmar
Relay Error Code 187263818
Randomly, I see the below error across all the rooms.  While the error message is there, the calendar feature is still working and updati...
  • 2 me toos
  • 2 replies
  • Problem
  • Solved
Photo of Joward Castillo
Can I install Bluejeans Desktop App 2.0 without removing the old one so I can switch app when I have to?
I wanted to try the new features with the Desktop App 2.0 but there are features I still want to use with the older version like the face...
  • 2 me toos
  • 3 replies
  • Question
Photo of kforan
Disable all participant video with a single click
Hi Blue Jeans. So I see how the moderator has the ability to mute all participants with a single click. However I have to individually di...
  • 1 me too
  • 6 replies
  • Question
Photo of Abhi
Lenovo Notebook Webcam and Microphone issue with Bluejeans 1.31.16
Hello All, I am facing a weird problem with Bluejeans into my Lenovo 100 series Ideapad (100-14ISK). I have proper webcam and audio driv...
  • 2 me toos
  • 1 reply
  • Problem
Photo of Ty Keller
BJ App crashes when sharing desktop - Win10/BJ Desktop 1.37.19
I have had BlueJeans installed for approximately 5 months. About a month ago, I began to experience this issue: when I attempt to share m...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Dave Martinez
App process won't quit on Mac if app window is closed first
If you close the Blue Jeans app window on a Mac (by clicking on the red "x" in the upper left), then the Blue Jeans process continues to ...
  • 2 me toos
  • 7 replies
  • Problem
  • Acknowledged
Photo of Adam
No Video Output since upgrading to Windows 10 1803
I have a problem with the Bluejeans app on Windows 10. I believe I’m not the only one. The problem is I cannot see my own camera (USB web...
  • 1 me too
  • 6 replies
  • Question
Photo of Joanne Walledge
I keep getting a pop up from outlook every 10 minutues
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Roseleine Lucas
May I recover a meeting I haven ́t recorded?
I haven ́t recorded a meeting, can bluejeans recover it for me if I inform day and time? Thanks.
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Armen K
Bluejeans App Video Playback issue due to flash
Having an issue with the Bluejeans App on Windows 10. When trying to share a video, the following error pops up asking to install Flash P...
  • 3 me toos
  • 6 replies
  • Problem
Photo of JP Obando
Silence the Welcome Greeting
When we join a meeting, we are welcomed with a "Welcome to BlueJeans" greeting along with "Recording has started" if the meeting is set t...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Kim Cerrato
If I have set up a recurring meeting directly on the BlueJeans site, can I edit individual occurrences through Outlook?
Recurring meeting edit help
  • 1 me too
  • 1 reply
  • Question
Photo of Blaine Browning
Feature Request: Save numbers for the call-me feature
I am in an office where I jump around from my desk, to my cell phone, to one of a very few conference rooms. The call me feature is grea...
  • 1 me too
  • 1 reply
  • Idea
Photo of BABER
Can you force participants to enter first and last name?
Often we host meetings where specific individuals are required to attend and approve the content being reviewed. Commonly, people will jo...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Silvio Sarchi
How to modify meeting text for just one person
Hi! The situation is the following: - We currently have BlueJeans through the outlook add in and we have a standard text implemented for ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Dan Sabo
I can't view shared screen
I have only recently been exposed to BlueJeans.  New customer contacts I am working with use it. I have no issues with any other screen s...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged