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Photo of Stephan Gauß
Blue screen while video conferencing
Hi, Our colleague has the problem that he gets an blue screen while using BlueJeans. A customer of use is using this software to work co...
  • 1 me too
  • 2 replies
  • Problem
Photo of Sebastien Gervais
BlueJeans Outlook Add-in changes text format when sending meeting invite
How to reproduce issue: Open Outlook Go to Calendar - Click New Meeting Click Add Blue Jeans Meeting Details to this appointment Update ...
  • 1 me too
  • 8 replies
  • Problem
Photo of RPC-Administrator
have not received username in email
So far I have not received username in email I request for Mr. Charles To active on
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Abhishek Juneja
Status attribute availability
Hi Team, We would like to know whether the "Status" attribute is available in BlueJeans? If not let us know how to identify the activat...
  • 1 me too
  • 1 reply
  • Question
Photo of Bpatrice
How to uninstall all 1.x versions of bluejeans app per machine before installing 2.x versions
Hello, How to uninstall all 1.x versions of bluejeans app msi per machine before installing 2.x versions (Windows 10 / SCCM)  When i dep...
  • 1 me too
  • 3 replies
  • Question
Photo of Abhishek Juneja
we are trying to accomplish user provisioning between BlueJeans and an idP
we are trying to accomplish user provisioning between BlueJeans and an idP. While trying to generate the Authorization code for 3 legged ...
  • 1 me too
  • 1 reply
  • Question
Photo of Mark R
Webcam images mirrored/flipped horizontally?
Hi,I am having issues with video from camera sources (both and intergrated laptop camera and a Logitech C922 Pro Stream Webcam) being fli...
  • 2 me toos
  • 2 replies
  • Problem
Photo of HR Interview
Host only audio recording??
I recorded a meeting with participants and only my audio comes through. Is this a problem with the setting, or is the application unable ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Dave Martinez
App process won't quit on Mac if app window is closed first
If you close the Blue Jeans app window on a Mac (by clicking on the red "x" in the upper left), then the Blue Jeans process continues to ...
  • 2 me toos
  • 7 replies
  • Problem
  • Acknowledged
Photo of ssbarnea
How to convince Safari to open the new BlueJeans app on MacOS?
It seems that whatever I do and even if I follow the BlueJeans removal document from https://support.bluejeans.com/knowledge/cleanup-app ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Adam
No Video Output since upgrading to Windows 10 1803
I have a problem with the Bluejeans app on Windows 10. I believe I’m not the only one. The problem is I cannot see my own camera (USB web...
  • 1 me too
  • 6 replies
  • Question
Photo of Mike Levine
Would like to be able to capture the chats after the call ends
Just ended a 67 endpoint call for training purposes by one of our top Engineers.  When the call ended it was great to be able to send him...
  • 8 me toos
  • 7 replies
  • Idea
Photo of Helen Ross
find moderator code
When adding meetings as a delegate for the person, how do we find the moderator passcode; sometimes there appears to be a link at the bot...
  • 1 me too
  • 1 reply
  • Question
Photo of Chad Haas
Anyone else seeing issues with 2.7.0.450 attempting to connect to Outlook 16.x on a Mac?
Just upgraded bluejeans earlier this week and I noticed outlook was unresponsive following the upgrade.  Latest version of outlook client...
  • 1 me too
  • 1 reply
  • Question
Photo of bob liu
how to obtain a user_id or enterprise_id for the Bluejeans rest API
how to obtain a user_id or enterprise_id for the Bluejeans rest API, because i want to test the bluejeans PHP api ,but i can not get a lo...
  • 1 me too
  • 1 reply
  • Question