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Photo of James Chan
ipad pro
New iPad Pro (Nov 2018 release), when attempting to join a BlueJeans video conference via mobile app, the iPad Pro will receive a message...
  • 2 me toos
  • 3 replies
  • Problem
Photo of Vadim Kuzenkov
Screen share won't work
The sequence is the following: 1. I push Share Screen. 2. Choose the screen to share. 3. It starts sharing (the mark «you are sharing thi...
  • 1 me too
  • 2 replies
  • Problem
Photo of Jared Robinson
Slow the 111 Jean Parrot down to regular speed?
This sounds like a request that's been asked for for YEARS now. I've been recommending BlueJeans to all my clients and we all love it EXC...
  • 1 me too
  • 2 replies
  • Idea
Photo of timloe
Get "There is no application set to open the URL bjn://meeting/[...]" when trying to launch app from URL
When I try launching a meeting from a url such as https://bluejeans.com/somerandommeetingid the web browser is unable to find and launch ...
  • 1 me too
  • 2 replies
  • Question
Photo of Mark R
Webcam images mirrored/flipped horizontally?
Hi,I am having issues with video from camera sources (both and intergrated laptop camera and a Logitech C922 Pro Stream Webcam) being fli...
  • 2 me toos
  • 3 replies
  • Problem
Photo of Mohamed agurram
Configure Proxy PAC file with Bluejeans --- Need Help
Hello Guys,I need help for configure bluejeans with our proxy pac file. Following your advice, the traffic to Bluejeans is direct ( not f...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of Ian Lenton
Browser downloads OLD app version on meeting launch
When launching a meeting using a calendar link through my browser, the website directs my browser to download an old version of the clien...
  • 1 me too
  • 3 replies
  • Problem
Photo of Jean-Francois Maury
Desktop freeze on Windows 10
I'm running BJ 1.22.19 on Windows 10 Pro. I'm facing more and more desktop freeze when I'm running BJ. Is this a known problem ? Is there...
  • 3 me toos
  • 2 replies
  • Problem
Photo of Ricardo
Blue Jean 1.3.18 not showing shared screens
Hi. I'm using blue Jean desktop 1.30.18. When I join a conference the app opens ok but I'm the only one there and I can't see any shared ...
  • 1 me too
  • 3 replies
  • Question
Photo of Sheela Gopalan
What does your Host account is disabled means?
I keep receiving this message when I tried to start My Meeting or Schedule a Meeting. What is wrong?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Mike Levine
Would like to be able to capture the chats after the call ends
Just ended a 67 endpoint call for training purposes by one of our top Engineers.  When the call ended it was great to be able to send him...
  • 9 me toos
  • 8 replies
  • Idea
Photo of Marcel
batch creation of meetings/meeting id's
Is it possible by means of f.i. java/VB scripts to create multiple meeting ID 's by batch file, f.i. execl sheet with naam, mailadres etc...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of James Yin
phone number from outlook synch
My bluejeans is synched with my outlook exchange account. The phone number that's used in BlueJeans to dial to myself is not the correct ...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Neal Pitts
h.264 for better performance on laptops?
I'm trying to see if there's any way to improve video quality on the Macbook Air.  Specifically, the sending video resolution is below 72...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Stephan Gauß
Blue screen while video conferencing
Hi, Our colleague has the problem that he gets an blue screen while using BlueJeans. A customer of use is using this software to work co...
  • 1 me too
  • 2 replies
  • Problem